Return and Refund Policy

All Sales Are Final

We do not accept returns, exchanges, or refunds on any products once an order has been placed and confirmed. Please review your order carefully before completing your purchase.

Exceptions

We will only offer a replacement or refund in the following limited cases:

The item you received is defective or damaged upon arrival
You received the wrong item

To report an issue, please contact us within 48 hours of delivery at support@materialdepo.com, including:

Your order number
A description of the issue
Photos of the product (if damaged or defective)

Order Cancellations

Orders can only be cancelled or modified within 12 hours of purchase. Once processing or shipping has begun, we are unable to make changes.

Non-Returnable Situations

We are not able to accept returns for:

Change of mind
Incorrect size or color chosen by the customer (unless otherwise stated in a sizing policy)
Items that have been used, opened, or are no longer in original condition

Need Help?

If you have questions about an order, please contact us at support@materialdepo.com

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About Us

Mistry Material is your trusted online destination for quality construction and building materials. Shop cement, TMT steel, bricks, electrical materials and more – all in one place.