Terms and Conditions
Welcome to Mistry Material. These Terms and Conditions govern your access to and use of the Mistry Material website and your purchase of products through our platform.
By accessing or using our website, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website.
1. About Mistry Material
Mistry Material is an online platform for browsing and purchasing construction, building, electrical, interior, and related materials.
Product availability, pricing, specifications, delivery areas, and other details may vary from time to time.
2. Eligibility
You must provide accurate information when using our website or placing an order.
By placing an order, you confirm that:
- The information provided by you is accurate and complete.
- You are legally capable of entering into a transaction.
- You will use the website for lawful purposes.
3. Products and Product Information
- Product images may differ slightly from the actual product due to photography, lighting, screen settings, or manufacturer packaging changes.
- Product specifications may change according to the manufacturer’s current specifications.
- Availability may change without prior notice.
- Minor variations in appearance, packaging, shade, texture, or dimensions may occur where applicable.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, transportation charges, handling charges, or other applicable costs may be added to the order where relevant.
In the event of an obvious pricing or listing error, Mistry Material reserves the right to correct the error and, where appropriate, cancel the affected order and refund any amount already paid.
5. Orders
Placing an order constitutes a request to purchase the selected products.
An order is subject to product availability, payment confirmation, delivery feasibility, and acceptance by Mistry Material.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Duplicate or unusual orders
- Delivery restrictions
- Supplier or stock-related issues
- Other legitimate business or operational reasons
6. Payment
Customers must provide valid payment information when placing an order.
Payments may be processed through third-party payment providers. Additional terms of those payment providers may apply.
Mistry Material is not responsible for failures caused by a customer’s bank, payment provider, network, or other third-party payment system.
7. Shipping and Delivery
Delivery is subject to our Shipping & Delivery Policy.
Estimated delivery dates are not guaranteed and may vary depending on location, product availability, transportation, weather, and other circumstances.
For heavy or bulk construction materials, additional transportation, handling, unloading, or access requirements may apply.
8. Cancellation, Returns and Refunds
Order cancellation, returns, replacements, and refunds are subject to our applicable Cancellation & Refund Policy.
Certain products may not be eligible for return or cancellation because of their nature, customization, special-order status, bulk quantity, or other applicable conditions.
Customers should review the applicable policy before placing an order.
9. Customer Responsibilities
Customers are responsible for:
- Providing accurate contact and delivery information
- Checking product specifications before ordering
- Being available to receive deliveries
- Providing reasonable access for delivery where required
- Inspecting products upon delivery
- Using products according to the manufacturer’s instructions and recommendations
Mistry Material is not responsible for problems resulting from incorrect information provided by the customer, improper storage, misuse, or improper installation of products.
10. Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
You should notify us promptly if you believe your account has been accessed without authorization.
Mistry Material reserves the right to suspend or terminate accounts where there is suspected misuse, fraudulent activity, violation of these Terms, or other legitimate reasons.
11. Intellectual Property
Unless otherwise stated, the website and its content, including text, graphics, logos, photographs, designs, product descriptions, and other materials, are owned by or licensed to Mistry Material.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
12. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Introduce malware, viruses, or harmful code
- Interfere with website security or functionality
- Use automated systems to improperly collect website data
- Submit false, misleading, or fraudulent information
- Misuse another person’s account or information
- Attempt to conduct fraudulent transactions
13. Third-Party Services and Links
Our website may use third-party services and may contain links to third-party websites.
We do not control and are not responsible for the availability, content, security, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Mistry Material shall not be liable for indirect, incidental, special, consequential, or other losses arising from the use of the website or products, except where such liability cannot legally be excluded.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
15. Force Majeure
Mistry Material will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, supplier disruptions, technical failures, or other unforeseen events.
16. Changes to These Terms
Mistry Material may update these Terms and Conditions from time to time.
Changes will become effective when the updated terms are published on the website unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer protection and other mandatory legal rights.
18. Contact Us
If you have any questions regarding these Terms and Conditions or your order, please contact us at:
Email: support@materialdepo.com
